COVID-19 INFORMATION Our business hours will be 7:30 a.m. to 4:00 p.m. Monday through Friday. Please don't hesitate to call if you have any questions 303-288-6664. The Denver Water treats its drinking water with chlorine. The Centers for Disease Control and Prevention (CDC) and EPA find there is no evidence that COVID – 19 is spread through drinking water and the COVID-19 has not been detected in drinking water supplies. For more information on COVID-19 drinking water please visit https://www.cdc.gov/coronavirus/2019/php/water.html and http://www.epa.gov/coronavirus/coronavirus-and drinking -water-and-wastewater.

The North Washington Street Water and Sanitation District is a special district overseen by a board of 5 Directors. The Directors are volunteers who are elected under the statutes of the State of Colorado, with staggered terms of two to four years.

If your water has been shut off, "After-Hour Turn-Ons" are available before 7:00 p.m. on the same day of shutoff by calling (720) 218–0827. This service is only available on designated shut-off days. If your water is shut off on a non-shut-off day, service will be restored on the next business day. Payment Information To restore service, please have your payment ready: • Accepted forms of payment by Field Staff: o Check o Money Order (Field staff do not accept credit or debit cards.) • Online or Phone Payments: o Pay online and show your receipt to the Field Staff upon arrival. o Or, pay by phone at 1-844-992-0160 and provide the confirmation number to the Field Staff. For more details or to pay online, please visit the Payments page on our website.

3172 E. 78th Avenue Denver, CO 80229 Office Hours: 7:30 a.m. to 4:00 p.m. Phone: (303) 288 - 6664 Fax: (303) 288 - 0668 After Hours Emergency: (720) 218 - 0827 Our night Drop Box is available 24 hours per day and is located next to the main office entry door.

All billing statements will be due 30 days from the billing date. If payment has not been received 30 days after the billing date, an automatic 15-day grace period will be granted. You will not need to call the District office to request this additional time. On the next business day, if payment has not been received by 9:00 a.m., water service will be terminated and a $75.00 fee will be assessed to your account, each time water has been disconnected. All Non-sufficient Fund Checks, Stopped Checks or any Bank Returned Checks, regardless of the reason will result in a $45.00 Return Process Fee and may be subject to immediate termination of service. If you are not already using our Automated ACH payment program, we encourage you to sign up now! If you need help, call us! We will be happy to help you through the process. All you need is a checking or savings account. We will still mail you a paper invoice each month, or you can sign up for email invoices so you will know how much to deduct from your account.